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Forgot password

Last Updated: Jul 26, 2017 11:17AM PDT
If you've forgotten your password, you can reset it as long as you still have access to the email address associated with your Nextdoor account.
 
  1. Visit the Sign in page.
  2. Click Forgot your password, just above the SIGN IN button.
  3. You will be prompted to enter the email address you used to join Nextdoor.
  4. You will receive an email with a secure link that will allow you to reset your password. If you don’t receive the email within five minutes, please check your spam folder.
  5. Reset your password and sign in.
  1. Open the Nextdoor for iPhone app.
  2. Tap the green text that says Forgot? located in the password box.
  3. Enter the email address associated with your Nextdoor account.
  4. Tap the Send Email button.
  5. Nextdoor will email you a secure link that will allow you to reset your password. If you don’t receive the email within five minutes, please check your spam folder.
  6. Reset your password.
  7. Open the Nextdoor for iPhone app.
  8. Enter in your new password. 
  1. Open the Nextdoor for Android app.
  2. Tap Forgot your password?, just below the SIGN IN button. 
  3. Enter the email address you used to join Nextdoor on the Reset password screen.
  4. You will receive an email with a secure link that will allow you to reset your password. If you don’t receive the email within five minutes, please check your spam folder.
  5. Reset your password.
  6. Open the Nextdoor for Android app.
  7. Enter in your new password. 
 

Password Reset Problems

  • If the password reset email you've received is blank or is missing the link to reset your password, you may need to change your browser or mobile device privacy settings to allow cookies. Here's how in Chrome, Firefox, Safari, Internet Explorer, or on a mobile device.
  • If you haven't received reset password email, here are some other options to investigate.
  • If you still don't see an email from Nextdoor,  contact us -- your email service provider may be having trouble delivering email from Nextdoor.
 

To change your password, please follow the web browser steps here.

 
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Last Updated: Jul 26, 2017 11:17AM PDT
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