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Send an urgent alert

Last Updated: Jan 27, 2017 07:15AM PST

An urgent alert is a special type of post that reaches Nextdoor members immediately via text message (SMS) and email. Urgent alerts are intended for the rare cases where information is very important and time-sensitive. In the case of an emergency, please call 911 for immediate help.


  • Urgent alerts are limited to 110 characters. (You can add more details later by replying.)
  • Urgent alerts will only be posted to your immediate neighborhood. It's not currently possible to post an urgent alert to nearby neighborhoods.
  • You will not receive an SMS or email notification for urgent alerts that you author.
  • You can receive urgent alerts from your neighbors via email and/or SMS. To begin receiving urgent alerts by text message, or to stop receiving them, visit your mobile phone settings. To change how you receive urgent alerts by email, visit your email settings.
  • You can reply to urgent alerts either via the web, or using a Nextdoor mobile app, but not by replying to the SMS you receive on your phone.
  1. Click inside the "Post a message, event, poll or urgent alert to neighbors" box at the top of your neighborhood newsfeed
  2. Click URGENT ALERT at the top of the post box. (The "Send an urgent alert" box will pop up.)
  3. Write your urgent message to your neighbors. 
  4. Click Review message.
  5. Review your message. If it is correct, click Send.
  6. If your message is not correct, click Cancel. (Note: This will take you back to step 3, but will remove the text you have already entered. If you just want to make minor edits, copy the text you wrote before clicking Cancel, so that you can paste it into the message field in step 3.)
  1. Tap the new message icon in the top right corner.
  2. Select URGENT ALERT.
  3. Write your urgent message to your neighbors. 
  4. Tap POST in the top right corner. 
  1. Tap the white plus sign in the lower right corner of the app. 
  2. Select Urgent Alert.
  3. Write your urgent message to your neighbors. 
  4. Tap SEND.


How to sign up for mobile urgent alerts
How to change your email settings

Last Updated: Jan 27, 2017 07:15AM PST
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