How can we help you?

Manage your privacy

  • Who has access to my Nextdoor website?

    Access to your neighborhood's Nextdoor website is password protected and only available to folks in your neighborhood who have joined and then verified their ad...

    Feb 21, 2017 12:39PM PST
  • Hide your street number

    If you're uncomfortable sharing your full residential street address, you may choose to display only your street name on your profile. NOTE: Please do not chan...

    Jun 14, 2017 10:29AM PDT
  • Do I have to use my real name?

    Every neighbor signs in using their real first and last name, just like they'd introduce themselves in person. Using your real name (and not an alias, pseudony...

    Apr 05, 2017 09:18AM PDT
  • Privacy and safety on Nextdoor

    Nextdoor makes it safe to share online the kinds of things you share with your neighbors in person. Every neighbor must verify their address in the neighborh...

    Feb 21, 2017 12:46PM PST
  • What profile information is shared with Nearby Neighborhoods?

    If you post a message to Nearby Neighborhoods, your name, neighborhood name, and photo will be shared. Nearby neighbors will not see any detailed profile inform...

    May 19, 2017 09:10AM PDT
  • I don't know the neighbor who sent me an invitation

    Why did I receive this email invitation? You received an invitation to join Nextdoor either because your neighborhood is using Nextdoor to connect with one anot...

    Feb 21, 2017 12:50PM PST
  • Why does the Android app ask for so many permissions?

    Anytime you install an app on your Android device, the app you're installing will ask for permission to access information the app may eventually use. We know ...

    Feb 21, 2017 12:51PM PST
  • Why am I being asked for so many permissions when I upload my Gmail contact list?

    Nextdoor is most useful when neighborhoods have enough members to create an interesting dialogue on the site. We want to help you recruit new members to your ne...

    Feb 21, 2017 12:52PM PST
  • Stop email reminders to join Nextdoor

    Nextdoor never sends invitation emails without cause -- you are receiving email invitations because your friends or neighbors have used the Nextdoor system invi...

    Jun 15, 2017 03:23PM PDT
  • Private vs. Public Groups

    If you are a member of a Nextdoor neighborhood, you can create a group within the neighborhood for your neighbors who share the same interest. Your group can be...

    Feb 21, 2017 12:56PM PST
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