How can we help you?

Getting started

  • Join Nextdoor

    Nextdoor is the private social network where neighbors work together to build stronger, safer, happier communities, all over the world. And, it's free. You ca...

    Jul 26, 2017 11:06AM PDT
  • Verify your address

    Before you can participate on Nextdoor, you must verify the address used to create your account. You may join and verify in a neighborhood if you: rent or...

    Jul 26, 2017 11:12AM PDT
  • How are Nextdoor neighborhoods created?

    When you join Nextdoor, one of two things will happen: You will be automatically included into an established Nextdoor neighborhood, Or, you will be asked ...

    Jan 18, 2017 03:21AM PST
  • I'm in the wrong neighborhood

    When we hear from you that you're "in the wrong neighborhood," there is typically one of four things going on: The neighborhood map is wrong, showing your ...

    Aug 21, 2017 11:38AM PDT
  • Why can't Nextdoor validate my address?

    Nextdoor works on an address matching database that is (in part) linked to Google Maps. On some occasions, we are unable to match the address you have entered w...

    Aug 21, 2017 11:33AM PDT
  • My invitation is invalid

    We're sorry that the invitation you received isn't allowing you to join Nextdoor. The good news is that you do not need an invitation to join Nextdoor. You ...

    Nov 04, 2014 03:40PM PST
  • I didn't receive my verification postcard

    If you choose to verify your address by postcard, Nextdoor will mail a postcard to the address you entered during sign up. This postcard will have a verificatio...

    Jul 26, 2017 11:13AM PDT
  • How can I list my business on Nextdoor?

    Have questions about getting started on Nextdoor with your business? Read about joining Nextdoor as a business in our Help Center for Businesses.

    Aug 21, 2017 11:31AM PDT
  • Locate your address on a Google map

    Though we’re continually receiving updates to our mapping database, sometimes our mapping data is incomplete and there are missing residences on the neighborhoo...

    Jan 18, 2017 03:35AM PST
  • Choosing a name for my Nextdoor neighborhood

    Here are a few guidelines that will help you to select the best name for your new Nextdoor neighborhood: Use the official or generally accepted name of...

    Aug 13, 2014 05:02PM PDT
Contact Us

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