How can we help you?

Managing your account

  • Join Nextdoor at your second home

    You can join Nextdoor in neighborhoods outside of your primary residence where you own: a second home, a rental property, or land where you're plannin...

    Mar 03, 2017 11:21AM PST
  • Report a member

    We rely on you, Nextdoor members and Leads, to report members whose behavior is inconsistent with the Community Guidelines. Please report members who: Use ...

    Apr 19, 2017 04:37PM PDT
  • Edit your profile

    Filling out your Nextdoor profile helps to foster connections with your neighbors who may have similar interests, occupations, types of pets, children of the sa...

    Apr 27, 2017 10:51AM PDT
  • Change your password

    If you wish to change your password, you can do so while logged into your Nextdoor account. Web iOS Android Sign in to your account using yo...

    Jan 25, 2017 07:44AM PST
  • Forgot password

    If you've forgotten your password, you can reset it as long as you still have access to the email address associated with your Nextdoor account. Web iPhone...

    Mar 30, 2017 03:02PM PDT
  • Moved? Change your address

    If you've moved, you can update your address to use Nextdoor in your new neighborhood. If a neighbor or previous homeowner has moved from your neighborhood, bu...

    Apr 15, 2017 08:03AM PDT
  • Reactivate your account

    If you have previously deactivated your account, you can reactivate your account to re-join Nextdoor at any time. By reactivating your account, you will regain ...

    Feb 06, 2017 08:35AM PST
  • Why can't I add my spouse's picture to my profile?

    When adding or updating your profile information, you may notice that you are not given the option to upload a picture of your spouse on your profile page. We ...

    Jan 25, 2017 07:46AM PST
  • Sign in to your Nextdoor account using Facebook

    Signing in with Facebook is an optional feature for neighbors who already use Facebook and prefer not having to remember a new password for Nextdoor. We...

    Nov 17, 2016 09:24AM PST
  • Unlink your Facebook account

    If you have linked your Facebook account and would like to unlink it from Nextdoor, you can do so through your Facebook account. Sign into your Facebook ac...

    Jan 25, 2017 07:47AM PST
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