How can we help you?

Manage your account

  • Moved? Change your address

    If you've moved, you can update your address to use Nextdoor in your new neighborhood. If a neighbor or previous homeowner has moved from your neighborhood, bu...

    Sep 22, 2017 12:16PM PDT
  • Join Nextdoor at your second home

    You can join Nextdoor in neighborhoods outside of your primary residence where you own: a second home, a rental property, or land where you're plannin...

    Sep 22, 2017 12:18PM PDT
  • Change your password

    If you wish to change your password, you can do so while logged into your Nextdoor account. Web iOS Android Sign in to your account using yo...

    Jul 31, 2017 12:47PM PDT
  • Add your Emergency Contacts

    Nextdoor allows you to list Emergency Contacts on your profile, providing your neighbors with another way to help out in case a safety concern arises. How do...

    Sep 22, 2017 12:14PM PDT
  • Report a member

    We rely on you, Nextdoor members and Leads, to report members whose behavior is inconsistent with the Community Guidelines. Please report members who: Use ...

    Oct 10, 2017 12:56PM PDT
  • Forgot password

    If you've forgotten your password, you can reset it as long as you still have access to the email address associated with your Nextdoor account. Web iPhone...

    Jul 26, 2017 11:17AM PDT
  • Add a profile picture

    A profile picture allows Nextdoor neighbors who know you by sight to finally put a name to a face. You can only have one profile photo at a time. Web iPhon...

    Oct 26, 2017 04:32AM PDT
  • Edit your profile

    Filling out your Nextdoor profile helps to foster connections with your neighbors who may have similar interests, occupations, types of pets, children of the sa...

    Oct 10, 2017 12:39PM PDT
  • Reactivate your account

    If you have previously deactivated your account, you can reactivate your account to re-join Nextdoor at any time. By reactivating your account, you will regain ...

    May 08, 2017 03:29PM PDT
  • Why can't I add my spouse's picture to my profile?

    When adding or updating your profile information, you may notice that you are not given the option to upload a picture of your spouse on your profile page. We ...

    Jan 25, 2017 07:46AM PST
Contact Us

Not finding an answer?
Try searching again or contact us.

help@nextdoor.com
https://cdn.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete?b_id=98