How can we help you?

Managing your account

  • Moved? Change your address

    If you've moved, you can update your address to use Nextdoor in your new neighborhood. If a neighbor or previous homeowner has moved from your neighborhood, bu...

    Jul 26, 2017 11:14AM PDT
  • Join Nextdoor at your second home

    You can join Nextdoor in neighborhoods outside of your primary residence where you own: a second home, a rental property, or land where you're plannin...

    Jul 31, 2017 12:53PM PDT
  • Change your password

    If you wish to change your password, you can do so while logged into your Nextdoor account. Web iOS Android Sign in to your account using yo...

    Jul 31, 2017 12:47PM PDT
  • Add your Emergency Contacts

    [This feature is only available for some users.] Nextdoor has launched Emergency Contacts, one more way your neighbors can help out in case a safety concern ar...

    Aug 21, 2017 04:07PM PDT
  • Report a member

    We rely on you, Nextdoor members and Leads, to report members whose behavior is inconsistent with the Community Guidelines. Please report members who: Use ...

    Jul 31, 2017 12:50PM PDT
  • Forgot password

    If you've forgotten your password, you can reset it as long as you still have access to the email address associated with your Nextdoor account. Web iPhone...

    Jul 26, 2017 11:17AM PDT
  • Mute a neighbor

    You can mute any neighbor you're not interested in hearing from. Muting a neighbor hides all their posts from your view of Nextdoor. The muted neighbor will not...

    Jul 31, 2017 12:51PM PDT
  • Add a profile picture

    A profile picture allows Nextdoor neighbors who know you by sight to finally put a name to a face. You can only have one profile photo at a time. Web iPhon...

    Jun 28, 2017 02:50PM PDT
  • Edit your profile

    Filling out your Nextdoor profile helps to foster connections with your neighbors who may have similar interests, occupations, types of pets, children of the sa...

    Jul 26, 2017 10:27AM PDT
  • Reactivate your account

    If you have previously deactivated your account, you can reactivate your account to re-join Nextdoor at any time. By reactivating your account, you will regain ...

    May 08, 2017 03:29PM PDT
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