How can we help you?

Community Guidelines

  • Community Guidelines

    Our mission is to provide a trusted platform where neighbors work together to build stronger, safer, happier communities, all over the world. We want all nei...

    Apr 30, 2018 12:06PM PDT
  • Be helpful, not hurtful

    The heart and soul of Nextdoor are the helpful conversations that happen between neighbors. When conversations turn disagreeable, everyone on Nextdoor suffers. ...

    Mar 20, 2018 11:33AM PDT
  • Promote local business and commerce the right way

    On Nextdoor, we support local businesses and encourage neighbors to share helpful information about their favorite businesses and services. We also encourage ne...

    Mar 20, 2018 11:33AM PDT
  • Don't use Nextdoor as a soapbox

    Nextdoor is a communication platform that allows neighbors to mobilize and get stuff done like never before. However, pet projects that are pushed too hard, pol...

    May 04, 2018 06:28AM PDT
  • Use your true identity

    Nextdoor is a network for you and the people who live in your local community. To that end, using your true identity and honestly representing yourself are key ...

    Mar 20, 2018 11:33AM PDT
  • Keep it clean and legal

    Keep all content and activity family-friendly, legal, and adhere to our rules about regulated goods and services. Illegal and regulated goods and services ...

    Mar 20, 2018 11:33AM PDT
  • Preventing racial profiling on Nextdoor

    Learn more about what Nextdoor is doing to prevent racial profiling and what you can do to help. By learning how to identify unconscious bias and respond to ra...

    Mar 20, 2018 11:33AM PDT
  • Posting examples: Disagreements and conflict

    Here are some examples of what is not allowed by our Community Guidelines. Not Allowed "Sarah starts complaining and flagging content every time t...

    Mar 20, 2018 11:33AM PDT
  • Posting examples: Public shaming

    Here are some examples of what is and is not allowed by our Community Guidelines. Allowed "Recently while I've been walking my dog in the morning...

    Mar 20, 2018 11:33AM PDT
  • Posting examples: Personal disputes and grievances

    Here are some examples of what is and is not allowed by our Community Guidelines. Allowed "What are the HOA rules about how late people can leave...

    Mar 20, 2018 11:34AM PDT
Contact Us

Not finding an answer?
Try searching again or contact us.

help@nextdoor.com
https://cdn.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete?b_id=98