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Nextdoor and Streetlife FAQ

Last Updated: Feb 08, 2017 03:49PM PST

Nextdoor and Streetlife are teaming up to create the UK’s largest private social network for neighbourhoods. We're inviting all Streetlife members to join the Nextdoor community and keep the conversation going.

  • What is Nextdoor? How is it different?

    Nextdoor is the private social network for you, your neighbours, and your community. Nextdoor’s mission is to provide a trusted platform where neighbours work together to build stronger, safer, happier communities, all over the world. And it's free.

    People are using Nextdoor to:

    • Borrow a ladder
    • Organise a Neighbourhood Watch Group
    • Track down a trustworthy babysitter
    • Find out who does the best paint job in town
    • Ask for help keeping an eye out for a lost dog
    • Find a new home for an outgrown bike
    • Finally call that nice man down the street by his first name
     

    In many ways, Nextdoor and Streetlife are very similar. Both are neighbourhood platforms, whose goal is to connect neighbours and build stronger communities.

    However, there are a few small differences that you should be aware of:

     

    For more about Nextdoor, please click here.

  • How do I sign up?

    If you have an existing Streetlife account, you can:

    1. Login to your account at https://www.streetlife.com.
    2. Click Join Now.
     

    Your details will be securely copied across and you will be able to complete the signup process with the same details. If your address is verified on Streetlife, there’s no need to verify on Nextdoor.

    By doing this, you are agreeing to sign up to the Member Agreement of Nextdoor. Your Streetlife details (name, address, postcode, subscription preferences) will be copied across to the Nextdoor platform. Please note Nextdoor will never share your information with any third parties without your express permission and are subject to the same data protection laws as Streetlife.

  • What happens after I sign up?

    After you sign up for Nextdoor, one of two things will happen:

    1. You will be automatically included in an established Nextdoor neighbourhood, or
    2. You will be asked to help start a new Nextdoor neighbourhood.

    Joining an existing neighbourhood
     

    Many thriving communities have started all over the UK. If your address is within the boundary of one, you will be invited to join the community. If you have been verified on Streetlife, you will not need to verify on Nextdoor. If you haven’t, you will be asked to verify your account before joining your Nextdoor neighbourhood.


    Starting a neighbourhood
     

    If there is not yet a Nextdoor neighbourhood in your area, you will be invited to be the Founding Member of your community. You will be asked to answer a quick questionnaire to show your suitability. If you don’t want to be the Founding member, you can let someone else take the more active role and we’ll be back in touch as soon as your community starts.

    We have pre-mapped neighbourhood maps based on parishes all over the country and many towns are also pre-mapped. At more rural addresses, you may be asked to define your neighbourhood boundary.

    Neighbourhoods can be anywhere between 50 - 4000 residences. We generally advise that the best size should be between 750 - 1000 residences, but ultimately should make sense to you and your neighbours.

    Once you define your neighbourhood map and give it a name, you will be ready to get started.

  • Can I see Nextdoor before I sign up?

    If you would like to see how a Nextdoor neighbourhood works and what you can do, please click here:

    https://nextdoor.co.uk/vip

    This does not require signup or login.

  • Why are my name and address displayed?

    Both Nextdoor and Streetlife fundamentally believe in creating safe, trusted environments for our members. However, our services differ when it comes to anonymity. 

    On Streetlife, all of your posts are visible to the public – including non-Streetlife members. So to protect your anonymity, Streetlife shares only your first name and last initial.

    Nextdoor has a different approach. When you join Nextdoor, you’re joining a private community made up of just your neighbours. These neighbours and those nearby are the only people who will see your messages. 

    And these are the neighbours you meet in real life – in the park or at local council meetings. When you meet these neighbours, you introduce yourself and let them know where you live. The same goes for Nextdoor. 

    Nextdoor does display your first and last name as well as your address. And we have a really important reason why – we believe neighbours should only post messages they’d be comfortable standing behind in real life.

    We believe transparency is a crucial part of building community and keeping discussions neighbourly. When members realise they’re talking with their real neighbours, they’re more likely to treat each other with respect. 

    However, your privacy is of the utmost importance to us. Here are a few things to keep in mind about Nextdoor’s privacy tools and settings:

    Please do let us know if you have any further questions.

  • How do I control how my settings?

    Through your Nextdoor Settings, you can control what emails you receive, whether your full address is visible, and more.

  • What happens to Streetlife?

    Streetlife will become read-only from the 21st of February. We hope to keep the conversation going on Nextdoor and we welcome you to join your neighbours.

  • Where’s my content and recommendations?

    You can still access an archive of Streetlife content here:

    https://www.streetlife.com

    We’d love you to bring your recommendations and local knowledge to Nextdoor, where you can do the same.

  • Where have my neighbours gone?

    You may find that some of your friends and neighbours who were on Streetlife have not yet joined Nextdoor. You now have the ability to invite them to the community yourself, by sending invites.

  • Where have business pages gone?

    If you had a business on Streetlife, you can register as an individual on Nextdoor and add a note to your account, mentioning your business. Nextdoor for Business will be coming in 2017 and will allow you to claim your business page on Nextdoor by registering your interest at https://nextdoor.co.uk/business.

  • How can I manage my privacy on Nextdoor?

    Access to your neighbourhood's Nextdoor website is password protected and only available to folks in your neighbourhood who have joined and then verified their address.

    Managing your privacy is straightforward and accessible from your account. For details on how to hide your street number or personalise your Nearby Neighbourhoods, read our Help article on Privacy and Safety on Nextdoor.

    We have a real name policy which we believe helps build trust and makes your community a stronger, safer place.

  • What are the Community Guidelines?

    Our mission is to provide a platform where neighbours work together to build stronger, safer, happier communities, all over the world.

    We want all neighbours to feel welcome, safe, and respected when using Nextdoor. For that reason, we've developed a set of Community Guidelines describing what behaviours are – and are not – allowed on Nextdoor. The crux of our Guidelines can be boiled down to one simple statement: Everyone here is your neighbour. Please treat each other with respect.

  • I have other questions! How do I get answers?

    You will find a comprehensive, searchable Help Centre here.

    If you would like to contact support, please click here. We’re happy to help and will get back to you as soon as we can.


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Last Updated: Feb 08, 2017 03:49PM PST
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