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BUG ALERT: Change your neighborhood boundary

Last Updated: Apr 10, 2017 04:42PM PDT

NOTE: There is currently a bug affecting some Leads that prevents them from using this tool. If you see the "There is an error in the boundary you submitted. Please re-submit." message and there is no error in your suggested boundaries, please contact us to suggest new boundaries. Our engineers are currently working to fix this bug.

Leads and Founding Members have the ability to suggest changes to their neighborhood boundary using their neighborhood map.

 
  1. Sign into your Nextdoor account.
  2. Click the down-arrow next to your photo in the upper right corner of the page.
  3. Hover your mouse over Leads features, then select Suggest a new boundary.
  4. A map of your neighborhood will appear, with white dots at each corner. Drag the dots to form the shape of the boundary you'd like.
  5. If you'd like, add a note about your suggestion.
  6. Click Done.
  7. Click Submit.

You can also access the Suggest Boundary Feature by clicking here.

The ability to suggest a new boundary is not currently available on Nextdoor for iPhone.

The ability to suggest a new boundary is not currently available on Nextdoor for Android.

 

From this point, a few different things could happen:

  • If your new boundary affects no other neighborhoods and you are the only Lead in your neighborhood: A summary of your changes will be sent to Nextdoor Support to review and implement.
  • If your new boundary affects no other neighborhoods and there are other Leads in your neighborhood: A summary of your changes will first be sent to the other Leads for approval, and a poll will appear in your News Feed outlining the changes. Once they all approve the changes by voting on the poll, the summary will be sent to Nextdoor Support to review and implement.
  • If your new boundary affects other neighborhoods: A summary of your changes will first be sent to the Leads of any affected neighborhoods for approval, and a poll will appear in your News Feed outlining the changes. Once they approve the changes by voting on the poll, the summary will be sent to Nextdoor Support to review and implement.

FAQ:

I'm not a Lead or a Founding Member. How do I change my boundary?
The best way is to reach out to your Lead or FM and ask them to make the change. You can private message your neighbors by clicking on the green 'Message' button next to their name in the Neighborhood Directory.

How many votes are required to reject a boundary?
For now, just one. But we are open to changing this rule in future versions of this feature.

What platforms is this feature available on?
For the first version, the Suggest Boundary feature is available only when using Nextdoor on a web browser.

Just one email? What if someone is on vacation and isn't checking their messages?
We will send a total of three emails to affected Leads: First, asking them to approve or reject the change, then a follow up a week later. A few days after that, we will send a final reminder.

What if all Leads don't vote?
Not voting is treated as tacit approval.

Will this feature be available to all members some day?
The first version of this feature is going to be released to Leads and Founding Members only. Our hope is to one day allow all members the ability to participate in boundary conversations.

I submitted a new boundary and the change still hasn't been made. What's wrong?
Depending on the Leads and Founding Members who need to vote on the suggested changes, it can take up to 14 days for a new boundary to be sent to Nextdoor Support to implement.

I've submitted two changes and both were approved by the Leads. Which one will be implemented?
The one with the most recent submission date.

Why does Nextdoor support still need to review the suggested change?
Because this is the first version of this feature, we'd like to keep a close eye on the types of changes folks are submitting so we can make improvements in future versions. We anticipate that almost every change that comes through will be approved.


 
Last Updated: Apr 10, 2017 04:42PM PDT
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