How can we help you?

Announcing the Pet Directory

Last Updated: Apr 26, 2017 10:05AM PDT

NOTE: We're still fixing a few known issues on the Pet Directory. Thanks for your patience!

With the brand new Pet Directory, your neighborhood’s furriest residents have a special spot just for them on Nextdoor.

Found a lost cat? Want to walk with some fellow pet parents? Visit the Pet Directory, where each pet’s family is listed at the bottom of their profile page—making sure neighbors have the details they need to help keep four-legged family members safe.

Add your pet

  1. Click Pet Directory in the left side menu.
  2. Click Add pet in the top right corner.
  3. Fill in requested information. (You'll need to add a photo in order for your pet to be included in the Pet Directory.)
  4. Click Next.
  5. Share the Pet Directory with your animal loving friends!
  1. Open the Nextdoor for iPhone app.
  2. Tap  in the bottom right corner.
  3. Select Pet Directory.
  4. Tap Add pet in the top right corner.
  5. Fill in the requested information. (You'll need to add a photo in order for your pet to be included in the Pet Directory.)
  6. Tap Next.
  7. Share the Pet Directory with your animal loving friends!
  1. Open the Nextdoor for Android app.
  2. Tap  in the bottom right corner.
  3. Select Pet Directory.
  4. Tap Add pet in the top right corner.
  5. Fill in the requested information. (You'll need to add a photo in order for your pet to be included in the Pet Directory.)
  6. Tap Next.
  7. Share the Pet Directory with your animal loving friends!

Frequently asked questions

1. How did my pet get added to the Pet Directory?
2. Who can see my pet's address?
3. How do I remove my pet from the Pet Directory?
4. How do I contact a pet's owner?
5. Do my spouse and I both need to add our pets?
6. What's Rover?
7. Are there any known issues with the new Pet Directory feature?

1. How did my pet get added to the Pet Directory?

If you previously added your pet's photo and information to your profile, your pet was automatically included in the Pet Directory. By default, your pet is only visible to your immediate neighborhood.

If you added your pet's information with no photo, you'll need to add a photo of your pet before they can be included in the Pet Directory. 

2. Who can see my pet's address?

If you're adding your pet for the first time, your pet's information will be shared with your neighborhood and Nearby Neighborhoods by default. If you previously added your pet's photo and information to your profile, your pet was automatically included in the Pet Directory and is currently shared with just your immediate neighborhood. 

To change your pet's visibility, edit their profile by clicking your pet's photo in the Pet Directory. Click Edit profile. Make changes as desired.

3. How do I remove my pet from the Pet Directory?

Visit the Pet Directory and click on your pet's photo. Then, click Edit profile. Finally, select Remove pet.

4. How do I contact a pet's owner?

Visit the Pet Directory and click on the pet's photo. At the bottom of the page, click on the owner's profile image. On owner's profile page, click Message

5. Do my spouse and I both need to add our pets?

If you've designated your spouse as your family on your profile page, then both you and your spouse will automatically show up as your pet's owners on their profile page. Your spouse does not also need to add your pets.

If both you and your spouse add your pet, the pet will appear twice in the Pet Directory. If that happens, one of you just needs to remove your pet's photo from the pet profile, and that will remove one of the listings from the directory.

6. What's Rover?

We have partnered with Rover, a company connecting pet owners with pet services nationwide, to provide a special offer to members who participate in our Pet Directory. Your information will not be shared with Rover unless you confirm that you would like to claim the credit Rover is offering. 

7. Are there any known issues with the New Pet Directory?

Yes. You can find a current list of known issues related to the Pet Directory here.



RELATED

Pet Directory - known issues

 
Last Updated: Apr 26, 2017 10:05AM PDT
Contact Us

Not finding an answer?
Try searching again or contact us.

help@nextdoor.com
https://cdn.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete