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Send an urgent alert

Last Updated: Apr 06, 2017 02:00PM PDT

An urgent alert is a special type of post that reaches Nextdoor members immediately via text message (SMS) and email. Urgent alerts are intended for the rare cases where information is very important and time-sensitive. In the case of an emergency, please call 911 for immediate help.


  • Urgent alerts are limited to 110 characters. (You can add more details later by replying.)
  • Urgent alerts will only be posted to your immediate neighborhood. It's not currently possible to post an urgent alert to nearby neighborhoods.
  • You will not receive an SMS or email notification for urgent alerts that you author.
  • You can receive urgent alerts from your neighbors via email and/or SMS. To begin receiving urgent alerts by text message, or to stop receiving them, visit your mobile phone settings. To change how you receive urgent alerts by email, visit your email settings.
  • You can reply to urgent alerts either via the web, or using a Nextdoor mobile app, but not by replying to the SMS you receive on your phone.
  1. Click inside the "Post a message, event, poll, or urgent alert to neighbors" box at the top of your Newsfeed
  2. Click Urgent alert at the top right corner.
  3. Write your urgent message. 
  4. Click Review message.
  5. If your message is correct, click Send.
  6. If your message is not correct, click Cancel. This will erase your message, so be sure to copy the text before clicking cancel if you only wish to make minor edits.
  1. Open the Nextdoor for iPhone app.
  2. Tap  at the bottom of the screen.
  3. Select URGENT ALERT.
  4. Write your urgent message to your neighbors. 
  5. Tap POST in the top right corner. 
  1. Open the Nextdoor for Android app.
  2. Tap  in the bottom right corner. 
  3. Select Urgent Alert.
  4. Write your urgent message to your neighbors. 
  5. Tap SEND.


Set up text message notifications for urgent alerts
Change your email settings

Last Updated: Apr 06, 2017 02:00PM PDT
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